Mercure Exeter Rougemont Hotel

ex. The Rougemont Hotel

Queen Street, Exeter, United Kingdom, EX4 3SP  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Exeter Rougemont Hotel

Wi-Fi
Parking

GBP 10 per day

Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Private dining services

Coffee shop

Swimming pool

Indoor swimming pool

Spa and relaxation

Spa center

Laundry

Overview

Situated in the center of Exeter, the excellent Mercure Exeter Rougemont Hotel offers en-suite rooms. After the renovation in 2009, the hotel features historical architecture in a 4-story building.

Gardens and parks as well as Topsham Museum and Wildwood Escot are located nearby. The property lies within 1 km from the city center.

Placed near restaurants and bars, the hotel offers an indoor swimming pool and a golf course for on-site relaxation.

Exeter airport is situated within a 15-minute drive from Mercure Exeter Rougemont Hotel.

Rooms

Mercure Exeter Rougemont Hotel consists of 98 rooms where guests can enjoy high-speed internet, an individual safe, flat-screen TV, a Nespresso machine and a trouser press. Bathrooms are appointed with a bathtub, a shower and a hairdryer.

Eat & Drink

The informal restaurant serves exquisite European meals. Guests can relax at the contemporary Locally Inspired Restaurant And bar, offering a variety of tea and refreshments. Serving both food and drinks, The New Horizon are situated around 550 meters from the property.

Services

There are a baggage storage, a designated smoking place and an elevator available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at GBP 10 per day.

Year renovated:   2009.  Number of floors:   4.  Number of rooms:   98.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop

Sports & Fitness

  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Private dining services
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Leisure facilities

  • Indoor swimming pool
  • Spa center

Room facilities

  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries
  • Toilet

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 12 years
Existing bedding FREE
Extra bed 100% of the room stay
Children above
12 years or adults
Extra bed 100% of the room stay
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Mercure Exeter Rougemont Hotel Exeter location
Show big map »

Hotel Address:

Queen Street, Exeter, United Kingdom, EX4 3SP

Get directions
City Center
  • Exeter
    500 m
Airports
  • Exeter (EXT)
    8.5 km
  • Cardiff-wales Airport (CWL)
    75.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    98

Hotel Awards

UKHOTEL AWARDSHighly RecommendedExeterMercure Exeter Rougemont Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Small Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

1 SMALL DOUBLE ROOM NONSMOKING

Mercure Exeter Rougemont Hotel photos Exterior Hotel information
Privilege King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Fan
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Dining:Coffee/tea maker
  • Mini-refrigerator
  • Bottled water
  • Media:Television
  • 220 V AC
  • Wake up service
Room Description:

Rooms are decorated in warm, welcoming colours and include a 48-inch TV, telephone, Nespresso machine, tea and coffee making facilities, mini fridge, bathrobes, slippers, mineral water and free unlimited WiFi.

Mercure Exeter Rougemont Hotel photos Room
Standard Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Work desk
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
Room Description:

With two single beds, the rooms are decorated in warm, welcoming colours and are equipped with a TV, telephone, tea and coffee making facilities plus free unlimited WiFi.

Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Ironing facilities
  • Voice mail
  • Media:220 V AC
  • Wake up service
Room Description:

Junior Suite

Superior King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Bathroom:Bathrobe
  • Media:Wake up service
Room Description:

Superior|Superior King Bed Non Refundable

Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • General:Wi-Fi
  • In-room safe
  • Ironing facilities
  • Bathroom:Bathrobe
  • Media:Wake up service

Mercure Exeter Rougemont Hotel Location

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  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Exeter Westpoint400 m
  • South Gate Gallery500 m
  • Polka Gallery500 m
  • Opus Mosaic500 m
  • Spacex Gallery700 m

Popular areas

  • City Center400 m

Places of interest

  • The Guildhall300 m
  • underground passages300 m
  • Exeter Cathedral400 m
  • Tuckers Hall500 m
  • Exeter Chamber of Commerce and Industry600 m
  • University of Exeter1.0 km
  • Royal Devon and Exeter Hospital2.0 km

Amusement

  • Mecca Bingo200 m
  • Star Amusements300 m
  • Latgreen Ltd300 m
  • Hustlers Snookerhalls500 m
  • The Exeter Picturehouse500 m
  • Rileys American Pool & Snooker Club600 m
  • Stardust Amusements600 m
  • Musicroom600 m
  • Megabowl1.2 km

Museums

  • Royal Albert Memorial Museum & Art Gallery100 m
  • Exter & Devon Arts Centre100 m

Parks

  • Northernhay Gardens300 m
  • Heavitree Pleasure Grounds2.2 km

Theaters

  • Exeter Phoenix Ltd100 m
  • Barnfield Theatre600 m
  • Northcott Theatre1.1 km

Local attractions

  • Pebblebed Vineyard6.6 km
    Ferry Road
  • Joel Segal Books 6.6 km
    76 Fore Street The Café
  • Topsham Museum7.2 km
  • Topsham Pool6.6 km
    Fore Street Topsham
  • Darts Farm6.9 km
    Darts Farm Bridge Hill Topsham

Near the hotel

  • Royal Albert Memorial Museum110 m
    Queen Street
  • Exeter Cathedral360 m
    The Cloisters Exeter, Devon
  • St. Nicholas Priory420 m
    The Mint Unfortunately due to essential building repairs St Nicholas Priory is currently not open.
  • Exeter - Catacombs and Lower Cemetery 610 m
  • Exeter Castle 180 m
    Exeter Castle Castle Street Castle Street
  • Exeter Guildhall280 m
    High St.
  • Underground Passages640 m
    2 Paris Street
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    98

Hotel Awards

UKHOTEL AWARDSHighly RecommendedExeterMercure Exeter Rougemont Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Hotels nearby
Cities nearby
  • Dunchideock hotels - 6 km
  • Exmouth hotels - 14 km
  • Crediton hotels - 11 km
  • Kenton hotels - 11 km
  • Whimple hotels - 15 km
  • Silverton hotels - 11 km
  • Topsham hotels - 7 km
  • Hele hotels - 13 km
  • Bridford hotels - 13 km
  • Dawlish hotels - 16 km

Mercure Exeter Rougemont Hotel Reviews

Guest reviews are submitted by our customers after their stay at Mercure Exeter Rougemont Hotel

Average guest rating

7.0out of 10
Very good
Based on 164 reviews

Rating by category:

Rooms
8.0
Service
6.0
Value
6.0

Guest reviews

  • 1.0

    Rooms were clean and beds comfortable. Food excellent.

    Poor front of house. Greetings from one woman staff member for someone of 65 years were Condescending 1) Young man and 2) Hey you. Checked times rooms would be ready 24 hours before arrival and told 1400 but only managed to get room at 1500. Filled out forms for Christmas fare between 12 and 24 hours before but meal service was poor with incorrect meals being served which got worse as stay progressed. Very in experienced management. Lots of training needed before you can compete with your foreign hotels. Would I recommend you to friends and collegues NO!

  • Family with children
    6.2

    the central location was a major reason for staying there - our bedroom was also clean

    yes - the bedroom was directly above some air conditioners which came from the kitchen, were very large and noisy and were on all night, and our room was very warm even though there was no heating and the weather was cool, as a result we were not comfortable and did not sleep well

  • Group of friends
    6.6

    Good location for city centre. Room was spacious and comfortable.

    The staff during the evening, at reception were unhelpful. Also, we wanted to use the bar, very late at night and we were not made welcome.

  • Group of friends
    10.0

    Hotel was very comfortable & the rate very competative. The staff were friendly & helpful. As my friend & I had come to visit another friend the surroundings where were able to chat were very comfortable. The location of hotel was ideal as we packed a lot in on our visit of 1 & half days. Would certainly stay here again.

    Only comments to make here that although I had ordered a morning paper for 2 mornings they didn't arrive although on the second day someone went to get one for me & no nibbles in the bar to go with our drinks - did feel that as a 4* hotel these should have been provided.

  • Older travelers
    7.4

    the room was clean ,tidy and comfortable the location was perfect for the train station and shops..

    one receptionist was not very helpfull when we asked why as paying guests we had to pay to park our car .

  • Single
    8.2

    very comfortable and clean. Very happy to stay again if i can secure a similar rate. breafast was good also. Very happy with my stay.

  • Couple
    8.2

    Bed was very comfortable and staff accomodating.

    When we arrived in the room it was cold as a tomb, and after some time, we realised the radiators would not turn on. When we called the front desk, they told us the entire hotel heating was shut off at this time of year (early April can still get chill in England), and there was nothing that they could do about it! For a four star hotel, this level of service is kind of shocking. At least the kindly night desk man brought us a small heater...

  • Couple
    10.0

    so convenient for train station and friendly staff and lovely modern clean room

  • Family with children
    6.2

    The location of the Rougemont is fantastic to the City of Exeter

    The staff let the beauty of this lovely hotel down. We also found that the bedding was far too hot for the time of year that we were there (July).

  • Single
    5.8

    Convenience of location opposite train station as I had an early morning train to catch.

    The Food. I had a meal in the bar (chicken and mushroom pie) that was very poor as was the cooked breakfast I had the following morning.

  • Single
    2.4

    I booked a room for the President of my company a month in advance and yet when he arrived they told him he'd have to stay somewhere else due to over-booking!! luckily he refused but they gave him a dorm style room with no clean towels. I now refuse to book anymore staff or future presidents in to this hotel despite there being an annual event each year set up nearby by our company. i shall make sure to spread the word as well

  • Family with children
    7.8

    The room was nice and the bed was comfortable

    The cappuccino machine was broken, some menu items were not available and the substitutes were not up to scratch.

  • Single
    8.8

    The hotel organized a function for people who were not staying in the hotel in the 18-25 year age range. Alcohol was served, the function lasted several hours, and the people were leaving the hotel between 11 p.m. and midnight. Some of them clearly had too much to drink and were loud, which is not unusual, but i am surprised the function was allowed to go on this late given that these conditions are predictable. Anyone who had a room above the entrance and exit area was subjected to the noise. I would strongly advise that you avoid the rooms just above the lobby, especially if the hotel has a late function that serves alcohol.

  • Group of friends
    7.4

    Attractive, clean and well organised hotel in a good location

  • Couple
    10.0

    The hotel was beautiful and even though it's still being renovated there was no noise or mess. All the staff were very friendly and helpful.

How to reach hotel

hotel Mercure Exeter Rougemont Hotel Exeter location
Show big map »

Hotel Address:

Queen Street, Exeter, United Kingdom, EX4 3SP

Get directions
City Center
  • Exeter
    500 m
Airports
  • Exeter (EXT)
    8.5 km
  • Cardiff-wales Airport (CWL)
    75.8 km
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    4
  • Number of rooms:
    98

Hotel Awards

UKHOTEL AWARDSHighly RecommendedExeterMercure Exeter Rougemont Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge